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Delivery & Return Policy

Local Delivery (Malaysia)

Free delivery is applicable nationwide. We deliver through various couriers’ services and you can expect it to arrive at your doorstep within 3-4 working days.

International Delivery

For shipping to Singapore & Brunei a flat rate of RM50.00 (for first item) and RM20.00 for each consecutive item, will be automatically charged upon chekout. For International delivery other than Singapore and Brunei please contact us at care@kree.my for rates and delivery process.


Returns Policy

1) If the returns tag  is still attached and item is unwashedunaltered and unworn conditions, returns will be accepted if delivered back within 7 days from arrival of package for local delivery.

2) You will be refunded in the form of credit of the value of items bought. An email will be sent to you with a coupon code once we receive the returns.

3) Accessories including jewelry, bags, scarves and hair accessories are non-returnable.

4) Items and purchases made with discount codes/coupons/vouchers are non-returnable and non-exchangeable.

5) If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you store credit of the item value. Again, no refund

6) Kindly take note that there will be postage charge for size or design exchange items. RM 10 for Peninsular Malaysia, RM 15 for Sabah and Sarawak and RM 50 for Singapore and Brunei. 

 

If you have any other enquiries or feedback, please do not hesitate to email us at care@kree.my . We will ensure that, every enquiry will be replied within 2 working days


Cancellation of Order

We will only hold your merchandise for 3 working days. If payment were not made in 3 working day, your order will be auto cancelled. 

Special note

For Kree Lebaran Collabo 2015 collection, delivery will be made in 5 working days from the date of purchase (when payment is cleared).